Under the No Surprises Act (H.R. 133 - Effective January 01, 2022), health care providers are required to provide clients or patients without insurance, or those not using insurance, with a Good Faith Estimate of the anticipated costs for medical items and non-emergency healthcare services. You have the right to request and receive this Good Faith Estimate for the total expected cost of any non-emergency healthcare services, including psychotherapy services, prior to scheduling a service. If you receive a bill that exceeds your Good Faith Estimate by at least $400, you have the right to dispute the bill. For further questions or more information about the Good Faith Estimate, please visit www.cms.gov/nosurprises. Additionally, please review our Privacy Policy for more details.
Updated Date: May 13, 2026
Welcome to Hopeful Healing Family Counseling, Inc. (“we,” “our,” or “us”). Your privacy is important to us. This Privacy Policy explains how information may be collected, used, and protected when you visit this website.
By using this website, you agree to the terms outlined in this Privacy Policy.
Information We Collect
Information You Voluntarily Provide
We may collect personal information that you voluntarily provide through contact forms, appointment requests, or email communication, including:
- Name
- Email address
- Phone number
- Information you choose to share in your message
Please avoid submitting sensitive or confidential health information through website contact forms or email.
Automatically Collected Information
Like many websites, this site may automatically collect certain non-identifying information, such as:
- IP address
- Browser type
- Device information
- Pages visited
- Date and time of website visits
This information helps improve website performance and user experience.
How Your Information Is Used
Information collected through this website may be used to:
- Respond to inquiries or appointment requests
- Communicate regarding services, including providing a Good Faith Estimate for our non-emergency healthcare services
- Improve website functionality and user experience
- Maintain website security
Your information will never be sold or shared with third parties for marketing purposes.
Confidentiality & Electronic Communication
While we take reasonable steps to protect your information, communication through this website, contact forms, email, or standard text messaging may not be fully secure.
Submitting information through this website does not establish a therapist-client relationship.
Please do not use this website to communicate urgent, confidential, or emergency information.
If you are experiencing a mental health emergency or crisis, call 911 or go to your nearest emergency room.
You may also contact:
- 988 Suicide & Crisis Lifeline by dialing 988
- Emergency services at 911
Cookies & Analytics
This website may use cookies or third-party analytics tools (such as Google Analytics) to better understand website traffic and improve user experience.
You can modify your browser settings to decline cookies if you prefer.
Third-Party Links
This website may contain links to third-party websites. Hopeful Healing Family Counseling, Inc. is not responsible for the privacy practices or content of external websites.
HIPAA Notice
While protecting your privacy is important to us, this website is not intended for the transmission of protected health information (PHI).
Any therapy services provided are governed separately by professional informed consent and HIPAA privacy practices provided to clients directly.
Children’s Privacy
This website is not intended for children under the age of 13, and we do not knowingly collect information from children through this website.
Your Rights
You may request that we update or delete information you have submitted through this website by contacting us directly at:
Pam Parkinson
Email: pamparkinson@hhfcounseling.com
Phone: 714-833-1921
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.
Contact
If you have questions about this Privacy Policy, please contact:
Hopeful Healing Family Counseling, Inc.
Pam Parkinson
Email: pamparkinson@hhfcounseling.com
Phone: 714-833-1921
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